Frequently Asked Questions

We tailor our pricing to your specific needs rather than offering fixed packages. After our initial chat about your requirements, we'll provide a clear proposal with transparent pricing that fits your budget. No hidden fees or surprises.

That's completely normal! Many of our clients come to us knowing they need help but aren't sure exactly what solutions would work best. During our initial conversation, we'll discuss your business challenges and goals, then recommend the most practical options for your situation.

Not at all! We specialise in helping clients who aren't technical experts. We explain everything in plain English without jargon, provide step-by-step guidance, and ensure you're comfortable with any tools or systems we implement.

You can be as involved as you want to be. Some clients prefer to be hands-on throughout the project, while others prefer we handle everything with minimal input. We'll adapt to your preference and availability while ensuring you have visibility into the progress.

Absolutely! In addition to two weeks of dedicated support after launch, we offer flexible monthly support plans that give you access to help when you need it. Whether you need training refreshers, updates, or troubleshooting, we're here to help. We also offer pay-as-you-go support at an hourly rate if you prefer.

Project timelines vary based on complexity – smaller projects typically take 2-4 weeks, while larger ones may take longer. After our initial consultation, we'll provide a clear timeline with key milestones so you'll always know what to expect.

Yes! We design everything with your independence in mind. We provide training and documentation so you can confidently make updates yourself. And if you ever get stuck, our support options ensure help is just a call or email away.

We specialise in helping sole practitioners and small to medium-sized businesses across various industries who want practical digital solutions without the technical headache. From local shops to professional service providers, we've helped businesses of all types streamline their operations and improve their digital presence.

Unlike larger agencies that may offer one-size-fits-all solutions, we focus on practical, tailored approaches that match your comfort level with technology. We speak your language, not tech jargon, and our priority is ensuring you can actually use and benefit from what we create.

We're based in Argyll, Scotland. We work with clients face-to-face locally on the West coast, but also serve small and medium-sized businesses throughout the UK virtually via video calls and email.